Your Privacy Matters

Information You Provide

• Account information (name, email, phone number)
• Payment information (securely processed through our payment partners)
• Receipt images you upload for cashback verification
• Profile preferences and settings
• Communications with our support team

Information Collected Automatically

• Device information (device type, operating system, unique identifiers)
• Location data (with your permission, to show nearby deals)
• Usage data (app features used, pages visited, time spent)
• Transaction history within the Nuqta platform

We use your information to:

• Process cashback and rewards for your purchases
• Show you personalized deals and offers near you
• Verify receipts and prevent fraud
• Improve our services and develop new features
• Communicate with you about your account and updates
• Comply with legal obligations

We may share your information with:

• Partner merchants (anonymized transaction data for reward processing)
• Payment processors (to process transactions securely)
• Service providers (hosting, analytics, customer support)
• Legal authorities (when required by law or to protect rights)

We DO NOT:

• Sell your personal information to third parties
• Share your receipt images with merchants
• Provide your contact information to advertisers

We protect your data through:

• Industry-standard encryption (TLS 1.3) for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Strict access controls and employee training
• Secure data centers with SOC 2 compliance

You have the right to:

• Access your personal data we hold
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent for location tracking

To exercise these rights:

• Use the privacy settings in your Nuqta app
• Email us at privacy@nuqta.com
• Contact our Data Protection Officer

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze how our services are used
• Prevent fraud and ensure security

You can control cookies through:

• Your browser settings
• Our cookie preference center
• Mobile device settings for app tracking

We retain your data:

• Account data: Until you delete your account, plus 30 days
• Transaction history: 7 years (for legal/tax compliance)
• Receipt images: 90 days after processing
• Analytics data: 24 months (anonymized)
• Support communications: 3 years

• Nuqta is not intended for users under 18 years of age
• We do not knowingly collect data from children
• If we learn we have collected data from a child, we will delete it promptly
• Parents/guardians can contact us to request deletion of any such data

• Your data may be processed in the UAE and other countries
• We ensure appropriate safeguards for international transfers
• We comply with UAE data protection laws and GDPR where applicable
• Our cloud infrastructure uses UAE-based data centers where possible

• We may update this policy from time to time
• We will notify you of significant changes via email or in-app notification
• Continued use after changes constitutes acceptance
• Previous versions are available upon request