Email Marketing Templates

20+ ready-to-send email templates for every stage of the customer journey. Just copy, personalize, and send.

19Templates
6Categories
100%Customizable

Welcome Email (Day 0)

Welcome SeriesImmediately after signup

Profile Completion Reminder (Day 1)

Welcome Series24 hours after signup if profile incomplete

First Purchase Nudge (Day 3)

Welcome SeriesDay 3 if no first purchase

Last Chance Welcome Bonus (Day 6)

Welcome SeriesDay 6 if no first purchase

Weekly Points Summary

EngagementEvery Monday at 10am

Points About to Expire

Engagement7 days before point expiration

Win-Back (30 Days Inactive)

Engagement30 days after last activity

Win-Back Final (60 Days Inactive)

Engagement60 days after last activity

Double Points Weekend

PromotionalThursday evening before promo weekend

New Merchant Launch

PromotionalLaunch day of new merchant

Category Bonus

PromotionalFirst day of category promotion

First Reward Unlocked

MilestoneImmediately when first reward unlocked

Birthday Email

MilestoneOn user birthday at 8am

Tier Upgrade

MilestoneImmediately upon tier upgrade

Anniversary Email

Milestone1 year anniversary of signup

Referral Program Introduction

ReferralAfter 3rd successful transaction

Referral Success

ReferralWhen referred friend makes first purchase

Purchase Confirmation

TransactionalImmediately after transaction

Reward Redemption Confirmation

TransactionalImmediately after reward redemption

📧 Email Best Practices

Subject Lines

  • • Keep under 50 characters
  • • Use personalization {{first_name}}
  • • Create urgency when appropriate
  • • A/B test emojis vs no emojis
  • • Avoid spam trigger words

Sending Strategy

  • • Best days: Tue, Wed, Thu
  • • Best times: 10am or 2pm
  • • Avoid weekends for promos
  • • Transactional: send immediately
  • • Limit to 2-3 emails per week

Personalization

  • • Always use first name
  • • Reference past purchases
  • • Show nearby merchants
  • • Include point balance
  • • Segment by behavior

Available Variables

VariableDescriptionExample
{{first_name}}User's first nameSarah
{{total_points}}Current point balance1,250
{{merchant_name}}Merchant business nameBrew Lab Coffee
{{points_to_next}}Points needed for next reward150
{{referral_link}}User's unique referral URLnuqta.ae/r/ABC123
{{next_reward_name}}Next available rewardFree Coffee